Author : Wanda G. Hinds.
Published : Sun, Feb 17 2019 :4 PM.
Format : jpg/jpeg.
Ever had a conversation with an employee or a client, only to find out they meant something totally different than what they actually said? In project management, a paper trail is your greatest asset. Follow-up on verbal conversations with an email of clear takeaways and deliverables. If you decide to change the order of tasks or put a new employee on a different assignment, write it down. In fact, you might encourage all of your employees to write things down after meetings and share notes. What was communicated clearly? What was ambiguous? Who communicated with the client last, and what did they say?
Project management thrives on everyone performing their roles and delivering their portion of work on time. As you divide up the work among your employees, it quickly becomes clear: everyone must be accountable for their share. Accountability doesn’t mean reporting on other employees for lack of progress. It also means identifying where they may be struggling and how and when to step in, which leads to.
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